Engaggit

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FAQ & Troubleshooting ​

General ​

What is Engaggit? ​

Engaggit is a desktop application for AI-powered Reddit marketing research. It monitors Reddit for posts matching your interests, analyzes them with AI, and generates comment drafts.

Is my data sent to external servers? ​

  • With local Ollama models: No. All analysis runs locally on your machine.
  • With cloud providers (OpenAI, Gemini, etc.): Post content is sent to the AI provider's API for analysis. Reddit search queries go directly to Reddit. Engaggit itself does not collect or transmit your data.

Does Engaggit post comments on Reddit automatically? ​

No. Engaggit finds posts and generates drafts. You manually copy and post the drafts on Reddit.

Can I run Engaggit on multiple computers? ​

Yes, you can install it on as many devices as you need. But note that each installation is independent — interests, settings, and history are stored locally.

Scanning ​

Why did my scan find zero results? ​

Possible reasons:

  • Your keywords are too specific — try broader terms
  • The time range is too narrow — switch to "Week" or "Month"
  • The subreddits you specified have low activity
  • Reddit is rate-limiting requests (try again later)
  • Your relevance threshold is too high — try lowering it in Settings

Why are some posts missing from the feed? ​

Only posts scoring at or above your relevance threshold (default: 6) appear in the feed. Lower the threshold to see more results.

How long does a scan take? ​

Scan duration depends on:

  • Number of search rules and keywords
  • Number of Reddit results found
  • AI provider speed (local models are slower than cloud)
  • Network conditions

A typical scan with a few rules takes 1–5 minutes.

Can I stop a scan in progress? ​

Yes. While a scan is running, click the "Interrupt scan" button in the sidebar. The scan stops and any results already collected are kept.

Note that closing the window does not stop a scan — it continues in the background. Use the interrupt button to stop it explicitly.

AI Provider ​

Which AI provider should I use? ​

  • Ollama — free, private, runs locally. Good for testing and small-scale use.
  • OpenAI — fast and accurate. Best balance of quality and cost.
  • Gemini — competitive with OpenAI, good for longer posts.
  • Grok — good real-time data integration.
  • DeepSeek — cost-effective cloud option.
  • OpenRouter — access to many models through a single API key.
  • Custom — any OpenAI-compatible endpoint (self-hosted servers, local gateways, or third-party proxies). Useful if you already run your own model infrastructure or use a provider not listed here.

Try a few providers and compare analysis quality for your use case.

Why is the analysis slow with Ollama? ​

Local AI models depend on your hardware. A GPU significantly speeds up inference. If analysis is too slow:

  • Use a smaller model (e.g., gemma3:4b)
  • Consider a cloud provider for faster results
  • Ensure Ollama is using your GPU (check Ollama documentation)

Can I use multiple AI providers? ​

Yes. You can configure multiple providers in Settings and switch between them. Only one provider is active at a time.

Reddit ​

Why am I getting rate-limited? ​

Reddit limits how many requests can be made in a short period. Engaggit includes a delay between searches (default: 10 seconds) to mitigate this. If you still see rate limits:

  • Increase the search delay in advanced settings
  • Reduce the number of keywords or subreddits
  • Use API mode instead of browser mode

Do I need Reddit API credentials? ​

No. Engaggit can scrape Reddit without API credentials using browser or fetch mode. However, API mode is more reliable and recommended for frequent scanning.

Technical ​

Where is my data stored? ​

All data is stored locally on your machine. The exact location depends on your operating system:

  • Windows: %APPDATA%/engaggit/
  • macOS: ~/Library/Application Support/engaggit/

INFO

Your data never leaves your machine unless you are using a cloud AI provider (e.g., OpenAI, Gemini). With Ollama local models, everything runs locally.

How do I reset Engaggit? ​

To reset all data:

  1. Quit Engaggit
  2. Delete the storage directory listed above
  3. Restart Engaggit — you will see the onboarding screen as if it were a fresh install

Engaggit won't start ​

Try these steps:

  1. Check that your OS is up to date
  2. Reinstall Engaggit from the latest release
  3. Delete the storage directory if the issue persists (this resets all data)
  4. Check the application logs for error details

How do I view the application logs? ​

Open Settings → System and click "Open logs folder" in the Support section. The folder containing Engaggit's log files opens in your file manager. Logs help diagnose issues — include relevant log entries when reporting a problem.

How do I get help? ​

Engaggit Documentation

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